Return Policy

Continental US customers may access their FedEx return label at returns.adriannapapell.com

Please note, when using our label, if the return is not postmarked within 7 days of delivery, a fee of $9.95 will be deducted from your refund. Continental US customers may also return to us via their preferred trackable method to the address listed below.

Customers located in Alaska, Hawaii, or any U.S. territory are not eligible for these return labels and may make returns via any trackable method to the address below.

Adrianna Papell Ecom Returns
47 Sonny Perdue Drive
Garden City, GA 31408
Please note, we are unable to refund or reimburse any return shipping expenses.

Final sale items are products reduced in price in our clearance or flash sale sections. Face masks, shapewear and swatches are also final sale. These items cannot be returned. You can identify these items on the site as they will say FINAL SALE on the product page and listing price will end in $.97.

You can expect your refund to process within approximately 72 business hours of your merchandise arriving at our warehouse. Please note, it may take up to 2 weeks for return shipments to arrive at our warehouse. Your banking institution may require additional days to process and post this transaction to your account once we have processed a refund.

If you received the incorrect item, we will gladly replace or take back that item for a full refund at our expense. To return the item for a refund, please indicate that the wrong item was shipped while requesting your return shipping label and send it back for a full refund. If you would like us to exchange it for the correct item, please contact our customer service team at 1-800-325-9450 on Monday - Friday from 9 AM to 5 PM ET or email CustomerService@AdriannaPapell.com.

To exchange an item, please visit us at returns.adriannapapell.com.